Providing your employees with information, instruction and training about how to work safely on the forecourt just got easier with the 4 Court training videos.

These learning videos have been specifically developed for the Petrol Retail Industry to provide all staff working on the forecourt with the knowledge required to carry out their duties in a safe and informed manner.

This video uses film of an actual course in which forecourt attendants were trained to fight all the major types of fire and spillage. It gives staff a detailed understanding of the actions to take when confronted with different types of fire - under-bonnet fire, tyre fire, fire from a major and minor spillage as well as an electrical fire.

It contains details on all types of extinguishers, both old and new colour-codes, training in how to use them and what types of fire to use them on. It gives staff the confidence in dealing with fires and has been used by the majors over many years.

This video has been designed to encourage the trainee to take a pro-active approach towards sales and customer care. It shows staff how to make the most of opportunities to promote the use of all valeting services available on the forecourt, while providing the knowledge needed to operate and maintain the equipment in a safe and efficient manner.

It covers sales techniques including "selling up", handling customer complaints, daily checks, maintenance and diagnostics for car wash, jet wash and vacuuming.

This video covers the knowledge and skills essential for all forecourt staff working were food is sold. It shows the key maintenance required to ensure food poisoning does not occur, the need for regular checks, the dangers associated with the failure to wash hands or put raw food near cooked food, and provides a clear set of housekeeping routines which every member of staff should know.